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FAQs
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Do you have any questions? Ask us

F.A.Qs

Frequently asked questions

How Do The Forex Trading Robots Or Indicators Work?
Robots\EA’s also known as expert advisors are a form of artificial intelligence that automatically trade on your behalf. Indicators are signals displayed on the chart that let you know when to buy and sell.
When do I get my product after purchasing?

The download link will be sent to you directly by email after your purchase.

How Do I Install My Forex Trading Robot / Indicator?

Our Ea’s/ indicators are easy to install, there are two methods for installation either using the provided Pdf guide book or using our installation videos provided on our website.

Can I Use This Forex Trading Robot or Indicator On Android/IOS?

The Robots/indicators can only be installed on the MT4 application on your computer but can be monitored using your smartphone.

Can I Have Multiple Accounts?

Each purchase grants you only one live and one demo account.

Can I change my account number?

Yes, only if you provide proof your existing account has been deactivated.

Can I Use The Demo Key On A Real Account?

No, each key is provided specific to the account type.

What Pairs Can I Trade?

Each of our EA’s handle different pairs based on the applied settings which are given to you in our provided user guide after purchase.

What Kind Of Support Do You Offer?

We offer our clients support Monday through Friday from 9 am to 5pm GMT+3 on several platforms such as Email, live support and social media.

What Broker Do I Use?

Our Forex trading robots/indicators are supported by all MT4 brokers however we recommend OPOForex broker.

Other Questions

General questions

Why Is My EA Not Taking Any Trades?

EA’s might not make any trades due to several reasons such as; a) Allow DLL imports box has not been checked. b) Auto trading button on the top bar is off. c) Incorrect time frame. d) Preset files have not been installed correctly. E) Market is closed during the weekend.

Can I Change The Settings On My Forex Trading Robot/Indicator?

Yes, however you take full accountability for overriding the best strategic settings we have given you by default.

What Is The Monthly Gain?

Monthly gains vary based on both the market and EA for better clarification please visit our myfxbook links.

What Payment Methods Are Available?

We accept payment through Crypto, Visa and Mastercard.

Can I Run More Than One Robot on the same account?

No, each EA must be installed on a separate account number and MT4 platform.

Can I Use Multiple Forex Trading Indicators On The Same Account?

Yes, multiple indicators can be used on the same account.

What’s The Minimum Required Fund And Lot Size I Need To Start?

The minimum fund required to start is 1000 of any main currency and the lot size is set either automatically or manually based on your fund, 0.01 lot size for every 1000.